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Kristie Wall – Robina Private Hospital

Tuesday 12th December, 2023

Kristie Wall has been Admissions and Assessments Coordinator at Aurora Healthcare's Robina Private Hospital on the Gold Coast for nearly two years.

What's the best part about your job?

Providing support and empathy to patients seeking mental health treatment with us, as well as building strong relationships with our consultant psychiatrists, nurses, allied health and service staff to set up a successful admission and stay for their treatment.

What is something about your job that not many people know about, and what would surprise other people about working in a private hospital?

The amount of communication required between other hospitals, specialists, GPs, allied health
and support workers in the community to gather information to support a patient's admission
with us to inform best how we can support the patient and their time with us.

What do you love about working in a private hospital?

Robina Private Hospital is growing, and I love seeing the continual advancement and opportunities to the greater team, and our offering to the community and our partners.

What do you like to do outside of work and/or what is something your colleagues don't know about you?

I like to play tennis, swim in the ocean and, although unplanned, I like to change the colour of my dog Frank's bandanna on a weekly basis.

My colleagues continue to be surprised by my career background being amongst many industries such as orthodontics, healthcare, finance, marketing, HR and logistics. I'm obsessed with learning from jobs and those around me.

What is the best piece of advice you have ever received?

These two I think of regularly:

  • Use adversity as an opportunity. All change brings growth in some form.
  • People will forget what you said, people will forget what you did, but people will never forget how you made them feel.
  • Are you looking for work in private healthcare? Search APHA's jobs sitehere.

Read more: Mandy Ringrose – Robina Private Hospital

Read more: Bel Murphy – Robina Private Hospital

Read more: Award for improving older patients' lives

Next Interviews:
23/1/2024 Beth Williams - PresMed Australia

Previous Interviews:
28/11/2023 Hilary Dias - North Shore Private Hospital